Returns & Refunds

Personalized products are made for you and cannot be reused, so we do not accept returns for a change of mind.

If your item arrives damaged, defective, or different from what you ordered, contact us at hello@firstsurprise.in or +91 7306015719 with your order number and photos. We’ll review the issue and explain the available resolution.

This policy does not limit any rights you have under applicable law.