Terms of Service

Welcome to First Surprise. By placing an order, you agree to provide accurate contact, delivery, and personalization details. Please carefully check names, dates, photos, and other custom details before submitting your order.

Product availability, pricing, and delivery estimates are shown during shopping or checkout and may change before an order is accepted. We ship within India; see our Shipping & Delivery page for the stated delivery estimate. Personalized items cannot be returned for a change of mind; see our Returns & Refunds page for how to contact us about damaged, defective, or incorrect items.

You must have the right to use any text or image you submit for personalization. Please do not submit content that violates another person's rights or applicable law.

For questions about an order or these terms, email hello@firstsurprise.in or call +91 7306015719.